Kate Jenkins

kj5766@gmail.com

(901) 626-5021

@thekatejenkins

LinkedIn Profile

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Experience

The Root Cafe - Little Rock, AR

Operations & Marketing Manager

• Develop engaging social media that captures The Root’s mission of building community through local food for over 40,000 followers across platforms.

• Spearhead email marketing content that showcases The Root’s fresh foods and events, earning over $10,000 in less than six months.

• Champion community engagement through strategic coordination of donations, fundraising endeavors, media initiatives, and locally focused events that connect our community to local foods and the producers who grow it.

• Integrate and manage multiple platforms, including Toast Point of Sale, DoorDash, and Homebase, optimizing operational efficiency and guest experience.

• Pioneer the creation and implementation of comprehensive standard operating procedures, refining Front of House activities and elevating overall service quality.

• Skillfully supervise a proficient floor management team composed of 5 Front-of-House Managers, ensuring seamless operations and guest satisfaction.

The Root Cafe & Mockingbird Bar and Tacos- Little Rock, AR

Marketing & PR Manager

• Reinforce branding standards for all Root or Mockingbird-affiliated materials

• Build & maintain community partnerships with non-profits, businesses, & other organizations in the small business district of Little Rock (SoMa, or South Main)

• Manage the internet presence of both restaurants (Google, Yelp, & social media)

• Create & implement protocols around floor management, donation requests, social media, and human resources (including hiring, onboarding, and workplace complaints)

• Lead a team of floor managers, shift leads, & staff to ensure the best possible experience for our guests

• Coordinate all merchandise purchasing, pricing, and displays for both restaurants

Our House Shelter- Little Rock, AR

Community Engagement VISTA

• Created marketing content for Our House's five signature programs & promoted them through social media, newsletters, and direct mailers

• Spearheaded the 2020 Giving Tuesday initiative (which raised $35,000) and quarterly Open House events

• Assisted in all development events for the organization (including creating printed materials, making donor support calls, & participating in day-off logistics)

Women Lead Arkansas- Little Rock, AR

Social Media Manager (Freelance)

• Develop a strategic social media plan to boost engagement & drive clients to our online resources